Shipping
Shipping Policy
At Zenfulstone, we understand the importance of receiving your purchases promptly and in perfect condition. That's why we use Amazon Logistics to fulfill your orders fast.
Delivery Time:
Orders are processed and shipped within 1 business day of receipt. Delivery time depends on the shipping method you choose and your location. We offer below delivery services.
Insured Shipping : 3-4 Days
Two Days Shipping : 2 days
Next Day Shipping : 1 Day (Currently this is available to USA & UK Only)
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the shipping method you choose. You can view the shipping cost for your order during checkout before you complete your purchase.
Shipping Destination:
We ship to USA, UK and Pan- Europe. If your country is not listed, please contact us for a shipping quote.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and courier company you can directly track over their official website or here on our website.
Swiship is our courier partner You can track your order here
Lost or Damaged Orders:
In the unlikely event that your order is lost or damaged during shipping, please contact us immediately so they can assist you in resolving the issue.
Returns and Exchanges:
Please refer to our Returns and Exchanges Policy for information on returning or exchanging an item.
Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact us info.zenfulstone@gmail.com We're always here to help!
ATTENTION
We make every effort to ensure that your package is delivered on time. However, there may be instances where delivery may get delayed due to various factors such as bad weather, increased parcel volume, transportation disruptions, custom checks, improper routing, technical issues, labor strikes, natural disasters, security concerns, or human error. Despite these challenges, we will do our best to ensure timely delivery, but please be aware that delays may occur. We appreciate your understanding and patience in these situations.